Legal Notice

The ACL Voice website, accessible at this address, is published by ACL GESTION, the parent company of the ACL Voice product:

• Legal name: ACL GESTION
• Legal form: SAS (simplified joint-stock company)
• Share capital: 1,000.00 €
• Registration number (SIREN): 845 388 222
• SIRET (head office): 845 388 222 00018
• Trade register: 845 388 222 R.C.S. Bobigny
• EU VAT number: FR59845388222
• Registered office: 22 Avenue de Châlons, 93150 Le Blanc-Mesnil, France

For any question relating to the website, the ACL Voice service or this legal notice, you may contact the publisher at:

• Postal address: 22 Avenue de Châlons, 93150 Le Blanc-Mesnil, France
• Email: contact.voice@acl-gestion.com
• Telephone: +33 1 89 31 03 41

A commercial contact form is also available on the Contact page. That channel is not a substitute for formal notices, which must be sent to the legal contact details above.

The publication director of the ACL Voice website is: Avishka LIYANAARACHCHI.

The publisher's legal representative is: Avishka LIYANAARACHCHI, President of ACL GESTION.

The website and, where applicable, the infrastructure associated with the ACL Voice service are hosted by:

• Hosting provider: ACL GESTION (websites hosted on Plesk)
• Hosting provider address: 22 Avenue de Châlons, 93150 Le Blanc-Mesnil, France
• Hosting provider contact: contact.voice@acl-gestion.com — +33 1 89 31 03 41

Hosting and technical processing may also involve technical contractors and third-party technology providers, as described in the Privacy Policy.

The ACL Voice website presents a SaaS software platform for hospitality professionals. The service can assist a hotel's telephone reception through an AI-powered voice receptionist, help handle information requests and, where the property has connected its property-management system (PMS), assist with availability, rates and reservation processing.

The website is aimed primarily at professional (B2B) customers. Public pages are informational and commercial. Access to authenticated areas (customer account, hotel dashboard, administration) is reserved for authorised users.

The website as a whole, and the elements that make it up (trade marks, logos, text, graphics, photographs, videos, icons, software, structure, graphic charter, databases and any other content), are protected by intellectual-property law.

Unless otherwise stated, these elements are owned by ACL GESTION or used with the authorisation of their owners. Any reproduction, representation, adaptation, translation, extraction or reuse, in whole or in part, without prior written authorisation is prohibited, subject to applicable legal exceptions.

Trade marks, product names and property names that may appear on the website belong to their respective owners.

The publisher endeavours to provide accurate and up-to-date information. The website may nevertheless contain inaccuracies, omissions or information that has become outdated. The publisher does not warrant that the website content is complete, permanently current or suitable for a particular use.

The ACL Voice service relies in particular on AI-assisted processing and, where applicable, on data transmitted by the property's PMS. Generated responses and availability, rate or reservation-status information may therefore be incomplete, inaccurate or unavailable. These limitations are described in the AI & Call Policy and the Terms of Use.

The publisher cannot be held liable for damage resulting from an impossible or degraded access to the website, an interruption, a malfunction, a force-majeure event, an act of a user, a third-party provider or an event beyond its reasonable control, within the limits provided by applicable law.

The website may contain links to external sites, services or resources. These links are provided for information. The publisher does not control those third-party contents and assumes no liability as to their availability, lawfulness, accuracy or personal-data practices.

Creating links to the ACL Voice website is permitted provided they are not misleading, are not likely to harm the image of the service and do not imply an unauthorised commercial association.

Personal-data processing carried out in connection with the website and the ACL Voice service is described in the Privacy Policy. The use of cookies and similar technologies is described in the Cookie Policy.

This legal notice is not a declaration of regulatory compliance. It identifies the publisher and frames access to the website.

This legal notice is governed by French law, subject to any mandatory provisions that apply, including within the European Union.

In the event of a dispute relating to the website, and failing an amicable resolution, the competent courts will be those determined by the applicable rules of procedure, including, where relevant, protective consumer rules. As ACL Voice is aimed primarily at professionals, B2B contractual relations are set out in the Terms of Use and the Terms & Conditions of Sale.

For any question relating to this legal notice or to personal data: contact.voice@acl-gestion.com.