Product
Everything a hotel needs from an AI receptionist
One platform covering call handling, reservations, knowledge, reporting, team management and PMS integration.
Call handling
Instant pickup, natural conversation, and smart escalation whenever a caller needs a human.
- Sub-2-ring answer time, 24 hours a day
- Bilingual conversation detection (English / French)
- Live transcript, sentiment and topic tagging
- Configurable transfer number and timeout
- Automatic escalation for complaints, groups or accessibility requests